Privacy

We’d like to explain what we do with the information you provide to us, and how we keep it safe.

When you lodge an enquiry

When you make an enquiry via this website, we ask for your name and email address. We use this information solely for the purpose of responding to your enquiry. These details are stored in the database which supports this website, which is hosted at WP Engine. Data is encrypted at rest.

We use robot detection technology on our contact forms in order to limit the amount of automated spam we receive. The Google Privacy Policy and Terms of Service apply.

When you donate

When you make a donation via this website, we ask for your name, email address and home address. We use this information to send you a receipt for your donation, to illustrate to you how your donation has been used, and to occasionally solicit further contributions. These details are stored in our CRM databases which are managed by Salesforce and MailChimp. For details, refer to the Salesforce Privacy Overview. and the Mailchimp Privacy FAQs.

We also ask for your payment card details in order to process your donation. These details are captured directly by Stripe, our payment processor. Stripe stores your payment card details along with your name and email address. For details, refer to the Stripe Privacy Policy.

Your device IP address

Your IP address is recorded as part of routine activity logging procedures. We may use this information to perform forensic analysis following a security-related incident.

Access to your information

Please contact us if you would like to access personal information we hold about you. We will give you access unless we are allowed or required by law to refuse it. We may ask you to pay our reasonable costs of providing access.

We will take reasonable steps to keep your personal information secure, accurate, complete and up-to-date. If we no longer require your personal information, or if you request us to remove it, we will take reasonable steps to destroy or de-identify it.

Contacting us

Please contact us with any queries, requests or issues relating to privacy.